This Privacy Policy describes how Cryptonia ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users ("you" or "user") of our digital currency exchange platform (the "Platform").
1. Information Collection
We collect information from users in two ways:
Personal Information: We may collect personal information, such as name, email address, phone number, and other details, when you register, place an order, respond to a survey, contact us, or use other features of the Platform.
Non-Personal Information: We may collect non-personal information, such as your browser type, device type, operating system, internet service provider, and browsing activity on the Platform.
2. Information Use
We use the information we collect for the following purposes:
To personalize your experience: We personalize your experience based on your preferences and information.
To process transactions: We use your information to process your transactions and manage your account.
To improve customer service: We use your information to respond to your inquiries and provide customer support.
To send periodic emails: We may use your email address to send you information about our services, promotions, and security updates.
To improve the Platform: We use non-personal information to analyze trends and improve the functionality of the platform.
To comply with the law: We may disclose your information if required by law or to comply with legal requests.
3. Information Protection
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Physical, technical, and administrative safeguards
Secure data storage practices
User login credentials security best practices
4. Sharing Personal Information
We may share your information with trusted third-party service providers who assist us in operating the Platform and providing services to you. These service providers are contractually obligated to maintain the confidentiality and security of your information.
5. Third-Party Websites
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party website you visit.
6. Cookies
We use cookies to collect information about your use of the Platform. You can choose to disable cookies in your browser settings. However, this may affect the functionality of the Platform.
7. Changes to this Privacy Policy
We may update this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on the Platform.
8. Your Acceptance
By using our Platform, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Platform.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us